Frequently Asked Question
Frequently Asked Question
Where is your company located? How to visit your company?
Our office is located at Quanzhou city, Fujian province of China. (Postal Code: 362000). Just near Xiamen city. There are two airports near us, one is Xiamen International Airport, the other is Quanzhou Jinjiang Airport. We offer a pick-up service for any client whom is going to visit us.
Are you are a direct exporter & manufacturer of headstone from China?
We are one of leading Chinese manufacturer of stone products such as Slabs & Tiles of Construction, Countertops for Bathroom and Kitchen, Pavings and Landscaping Stones, Headstones & Monuments, Other Building Material (coconut mosaic tiles), etc.
Especially, we have rich experience for manufacture of Tombstones and Monuments, European & American Styles. We own professional designers, excellent sculptors, experienced craftsmen, and our strongest staff & team have serviced many clients for years.
How to start a business relation with you?
First of all, thank you very much to visit our website. Here you can find so many models. Choice which models you like, and also tell us the granite material, dimensions, etc. Our staff will quote you a best budget. Custom Designs are always welcome.
You can contact us by email, telephone, Skype, or WhatsApp.
Do you have any demand of minimum order quantity? How much stone can be loaded into one full container?
We don’t have demand of minimum order quantity, but we suggest that your minimum order quantity be suitable for one pallet.
If the order is too small, you may pay $50—300 for operation charge. The weight limits of 20ft container are subject to the stipulation of different ports. Usually we can get such information from shipping agencies.
Which seaport do you usually ship goods from?
Xiamen Port of China
How do you control good quality & strong packing?
1st, the designer will make clear drawings and producing demand.
2nd, we confirm the materials with good quality.
3rd, our sculptors and workers have good experience to make tombstone or other products.
4th, our checkers will inspect all goods one by one.
5th, the packing is strong wooden pallet, and we need to put each pallet into container very carefully.
What should I do if I found any damaged good from our order?
Under a good inspection system of each order, our commodities are satisfied by clients over 95%. However, stone is natural ones and some of processing steps are done by skilled workers. If the damage happened because of weak packages, we promise to compensate your loss, we will return your money back, or we would compensate the damaged at your next order.
What kind of payment terms do you usually use?
By T/T (Telegraphic Transfer via bank), 30% deposit again proforma invoice and 70% again copy of transportation documents. or, By L/C (Letter of Credit, issued by your bank).
If you have new idea for payment, please talk with us.
Can you offer us what is delivery time estimated?
It depends on the order quantity. Usually we finish two containers of tombstones in one month. We have many machines and the delivery time will be over your expectation.
How to contact your company?
Sales & Support: email@example.com
Office: 9A, Bldg 3, Jinjuyuan, Nanfengxincheng, Baozhou Road, Quanzhou, Fujian, China 362000